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Eagle Medical Billing logo Medical billing

We helped Eagle Medical Billing replace manual claim entry with a system that parses their billing PDFs locally.

Eagle’s billing system outputs claim detail only as PDF reports, with no export and no API, so every claim was typed by hand into a tracking spreadsheet. We built an internal platform that reads those PDFs inside their own environment, validates every extraction against existing records, and tracks each failed claim through to resolution.

Eagle Medical Billing
Eagle Medical Billing custom claims dashboard with claim tracking and totals

Services provided

  • Custom software
  • Document parsing
  • Security & compliance
  • Claims workspace

Highlights

  • Built batch ingestion for claim and EOB PDFs straight from the billing system
  • Built a local parsing engine extracting claim IDs, members, dates of service, procedure codes, charges, allowed amounts and adjustment codes
  • Kept all parsing inside their environment, so claim data never reaches an external AI service
  • Validated every extraction against existing records, with anomalies flagged for review rather than imported silently
  • Built a filtered work queue with statuses and running totals for failed claims
  • Implemented role-based access, encryption in transit and at rest, and an audit log on every action
2Full-time hires avoided at current volume
100%Of parsing runs inside their environment
1System replacing PDFs, re-typing and the spreadsheet

Reading a report that was never meant to be read by software

The billing platform treats its PDF report as a finished document rather than a data source. Staff drop those reports in as batches and the parsing engine pulls the claim detail out of them. Because the layout is fixed by a vendor Eagle does not control, extraction is checked against records the business already holds rather than trusted on its own.

Handling regulated data without sending it anywhere

Claim data is HIPAA-regulated, which ruled out shortcutting the work through an external AI service. Parsing runs entirely inside their environment. The system uses role-based access so staff see only what their job requires, encryption in transit and at rest, and an audit log on every action.

Where we did not use a model

Charges, allowed amounts and adjustments are checked in code against records Eagle already holds. A model may read a number off a page, but it never decides what the number is.

Malcolm Felt Malcolm Michael Salmon Michael

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