AI voice agents for call intake and follow-up
Capture incoming questions, screen unwanted calls, and give staff useful callback notes. Custom AI voice agents built around your business processes.
Make the next conversation easier
An unanswered call often leaves staff with incomplete information. We build voice agents that collect the reason for a call and the details a person needs to respond. The starting point is a specific job: billing intake, an inquiry, or routing a request. We agree on what the agent can answer and when a person should take over.
Start with the call flow
We review representative calls, write the intake questions, and identify the information your staff need. We define fallback behavior for unclear requests, integrations for storing notes, and the route to human help. Testing covers interruptions, incomplete answers, and callers who want to speak with a person.
A real example: Integrated Clinix
For Integrated Clinix, we built an AI voice agent that answers incoming billing calls, collects questions, screens spam, and prepares notes for staff callbacks. Staff handle the billing response. The case study describes the intake workflow without claiming unmeasured call-volume or revenue improvements.
What does an AI voice agent cost?
We provide a fixed quote for the agreed implementation scope. Ongoing costs depend on call volume, call duration, telephony, AI services, integrations, and support. Bring an approximate monthly call count and a few example requests so we can scope the work. We do not publish a standard monthly plan or a universal per-call price.
Explore the work
Common questions
Will the agent replace our staff?
The agent can handle a defined intake task. Staff remain responsible for questions and decisions outside the agreed scope, with a handoff process designed into the workflow.
Can it connect to our existing systems?
We assess the available APIs, access permissions, and record formats during scoping. The integration and its failure-handling behavior are included in the proposed scope.
How is call data handled?
We agree on the providers, storage, access, retention, and human escalation process before implementation. Do not assume a voice agent uses the same local-only processing as a document-parsing application.
