Business platforms
Applications for managing operations, with records, workflows, and access controls based on the company’s requirements.
- Customer and operational records
- Task management and approvals
- Reporting and management dashboards
Custom development
Custom software for business operations.
We build applications that manage business processes, connect existing systems, and automate work. Projects range from individual tools to complete platforms for staff, customers, and business partners.
What we build
System integrations
Connections between existing software and custom applications, so information can move between systems without repeated entry.
- Application and data connections
- Data migration and synchronization
- Automation across multiple systems
Customer-facing software
Tools that let customers and business partners submit information, access records, and manage requests directly.
- Customer and partner portals
- Forms and self-service tools
- Booking and request management
Client work
Smarter Aircraft
We built the platform Smarter Aircraft uses to manage its listings. Custom AI workflows process documents, enrich listing data, and automate broker communications within the system.
View the project
Eagle Medical Billing
We built a system that reads billing PDFs, checks extracted data, and tracks failed claims through resolution. Processing runs inside Eagle’s environment. The system helped avoid two full-time hires at the reported claim volume.
Read the case studyAccess, reliability, and usability
Access and data handling
We define who can view and change records, where data is stored, and which actions need an audit trail. These requirements are included in the system design.
Validation and recovery
We check inputs, handle failed tasks, and plan backups and recovery. Errors need to be visible so staff can identify and resolve them.
Usability
The people using the software review it during development. We test common tasks, permissions, and exceptions to check that the system supports the actual work.
How a project works
Requirements
We review the current process, systems, and constraints with the people involved. If an existing product meets the requirements, we’ll recommend it.
Scope and quote
We define the features, integrations, and acceptance criteria, then agree on a fixed price and timeline. Larger platforms can be developed in phases.
Development and testing
We share working versions for review. Staff test real tasks and records while we check functionality, permissions, and failure handling.
Launch and support
We plan the transition from the current process, deploy the system, and provide hosting, monitoring, and technical support.
Common questions
The scope, integrations, and complexity of the workflows determine the price. We provide a fixed quote for the agreed scope before development. Hosting, support, and any third-party service costs are discussed as part of the plan.
We agree on a timeline during scoping. A focused tool and a full operational platform need different schedules. For larger projects, we can release the work in phases.
Yes. You own the code. We can host and maintain the system, but you can move it to another provider.
We review the available APIs, exports, and access permissions before committing to an integration. Where direct integration is unavailable, we assess other options, such as document processing or file imports.
We can build access controls, activity logs, and record histories around the requirements identified during scoping. Certification or compliance requirements need to be defined and reviewed with the people responsible for them; software alone does not establish compliance.
No. We use AI where it helps with tasks such as interpreting documents or messages. Fixed rules, calculations, and other predictable operations can run without it.
We review the requested changes and agree on their scope, cost, and schedule. That applies during development as well as after launch.
No. We can start with the current process and what needs to change. Existing tools, sample records, and a walkthrough of the work help us define the requirements.
Malcolm 
Michael We’d love to work with you
Tell us about your business and what you’d like to build. We’ll get back to you personally within one business day.
Get in touch →Or email us directly: hello@hellospark.ai