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Eagle Medical Billing logo Medical billing

Claims processing and tracking for Eagle Medical Billing.

Eagle’s billing system produces PDF reports with no export or API, so staff were retyping claim details into a spreadsheet. We built an internal platform that reads those reports, checks the extracted information against existing records, and gives staff a queue for following up on failed claims.

Eagle Medical Billing
Eagle Medical Billing claims dashboard with tracking, statuses, and totals

Services provided

  • Custom software
  • Document parsing
  • Access controls
  • Claims tracking

Highlights

  • Built batch imports for claim and explanation-of-benefits PDFs
  • Extracted claim details and checked them against existing records
  • Kept parsing inside Eagle’s environment, without sending claim data to an external AI service
  • Added a work queue with statuses and totals for failed claims
  • Implemented role-based access, encryption, and audit logging
2Full-time hires avoided at the reported claim volume

Making the billing reports usable

The billing system treats a PDF as the final output. Staff still need the information inside it to track claims. The new platform reads batches of those reports and checks the extracted details against records Eagle already holds. Anomalies are flagged for review so staff can investigate them.

Keeping processing inside Eagle’s environment

The parsing runs locally, and claim data is not sent to an external AI service. Access controls determine which records staff can see, encryption protects data in transit and at rest, and an audit log records actions in the system.

How the information is checked

Claim details, charges, allowed amounts, and adjustments are parsed and validated in code. This project uses local document parsing rather than an external AI model.

Malcolm Felt Malcolm Michael Salmon Michael

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Tell us what the business needs to do and where the current tools fall short. We’ll talk through what’s possible.

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